FAQ

Frequently Asked Questions

What services does Helping Hands Senior Services, Inc. provide?
At Helping Hands Senior Services, Inc., we offer a range of personalized home healthcare services to meet the unique needs of our clients. Our services include personal care assistance, care management, medication management, skilled nursing, therapy, and RN assessment/case management.
How do I know if home health care is right for me or my loved one?
Determining if home health care is the right choice depends on individual circumstances. If you or your loved one require assistance with daily tasks, medication management, or skilled nursing care in the comfort of your own home, our services may be beneficial. We recommend scheduling a consultation with one of our Care Managers to discuss your needs and explore options.
Are your services available 24/7?
Yes, Helping Hands Senior Services, Inc. is available 24 hours a day, 7 days a week, to provide support and assistance whenever you need it. Whether you require occasional help or around-the-clock care, our team is here to ensure your safety, comfort, and well-being.
How are caregivers selected and trained?
We understand the importance of having compassionate and qualified caregivers to provide the highest quality of care. Our caregivers undergo a rigorous selection process, including background checks and interviews, to ensure they meet our standards of excellence. Additionally, they receive comprehensive training to enhance their skills and knowledge in providing care to seniors and individuals with health challenges.
What is the process for initiating services with Helping Hands Senior Services, Inc.?
To initiate services with Helping Hands Senior Services, Inc., simply contact us at 650-437-2762 to schedule a consultation with one of our Care Managers. During the consultation, we will assess your needs, discuss available services, and develop a personalized care plan tailored to your requirements. Once the plan is in place, we will match you with a caregiver who best meets your needs and preferences.
How do you ensure the quality of care provided?
Ensuring the quality of care is our top priority at Helping Hands Senior Services, Inc. We regularly monitor and evaluate the performance of our caregivers through ongoing supervision, client feedback, and quality assurance measures. Our Care Managers conduct regular follow-up assessments to ensure that the care plan is followed and goals are met.
What if I have specific medical needs or preferences?
We understand that each individual has unique medical needs and preferences. That’s why we personalize our services to accommodate your specific requirements. Our team of skilled nurses and caregivers is experienced in providing specialized care for various medical conditions, and we work closely with healthcare professionals to ensure continuity of care. Need More Help?
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